Terms of Sale

Last updated May 16, 2016.

No-worry return

For 30 days after receipt, you may return your ONVI Device for a full refund. Purchases made in November and December may be returned until 31 January. Returned Devices must be in good condition and include all original accessories. Accessories purchased separately can only be returned if they are unopened. Shipping and taxes are not refundable and you will be responsible for shipping costs and insurance, and to pack your Device properly in the original or equivalent packaging. In the event of a product defect, you may have additional rights under our Limited Warranty.


If you order a product before its availability date (a “pre-order”), you will be charged the full amount at the time you place the order. However, you can cancel your pre-order for a full refund at any time before shipping (and you can still take advantage of our no-worry return option after shipping). Pre-orders are estimated to be delivered in the first quarter of 2017; the exact delivery date is subject to change, and is in no way guaranteed. In the event we are not able to ship the product, we will issue you a full refund.

Acceptance of Orders

Order confirmation is not acceptance of the order. ONVI reserves the right to refuse or cancel any order at any time and for any reason, and if it does will issue a full refund of any amount paid for such order.

Software License

Only the hardware is sold. Software embedded in ONVI’s products or downloaded is made available subject to a non-exclusive, non-transferable, non-sublicensable, limited and revocable license to use the software for personal use only in connection with the ONVI product (“User License”). Such User License is personal only to the original user who registers the software/product with ONVI. Any other use, including, without limitation, resale, reverse-engineering, disassembling, redistribution, transfer, modification or distribution of the software or its contents (“Content”) is prohibited. You may not rent, lease, lend, sell, transfer, redistribute or sublicense the software. You may not copy, decompile, reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the software, any updates, or any part thereof (except as and only to the extent that any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by licensing terms governing use of any open-sourced components included with the software). If you breach any of these restrictions, you may be subject to prosecution and damages. This User License also governs any updates or upgrades to, or supplements or replacements for, the software unless separate terms accompany such updates, supplements or replacements, in which case the separate terms will apply. Your rights under the User License will terminate automatically without notice from ONVI if you fail to comply with any terms of the User License, or if you return your ONVI device to us for a refund. Upon termination of the license, you shall cease all use of the software.

Other Terms

All orders and other dealings with ONVI are also subject to our online Terms of Service and Privacy Policy.

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